APPROACHES TO ACHIEVING A BALANCE OF SKILLS AND EXPERIENCE IN TEAMS

Organisational success is realised when teams achieve their objectives. This assessment task has been written to enable managers to evidence their understanding of how to evaluate team capabilities, the recruitment processes for achieving a balanced team, and the learning and development activities (including coaching and mentoring) which support team success.
SCENARIO

You have been asked to manage a new department responsible for human resources and payroll. This function had previously been outsourced to another organisation. A number of team members have been recruited from within the organisation to fulfil administrative and team leader roles, however, the team is not yet at full capacity.

One of your first tasks is to assess the current and future capabilities of the team to identify vacancies for qualified staff. You then need to ensure team members are equipped with the knowledge and skills to work effectively in the department.

You have been given approval from the senior management team to recruit team members, as well as a budget for targeted learning and development activities (including coaching and mentoring) to support the team to achieve its goals.
TASK 2

Basing your response on the scenario given above or an organisation you know well or have researched, write a report entitled ‘Approaches to achieving a balance of skills and experience in a team’.

LO2 Understand approaches to achieving a balance of skills and experience in teams

2.1 Evaluate techniques for assessing current and future team capabilities and requirements

2.2 Analyse a process for recruiting team members

2.3 Assess the factors which impact on the selection of learning and development activities for individuals and teams

2.4 Examine the use of coaching and mentoring models to support team development