1. Vocabulary

a) ‘Contract’ refers to these Terms and Conditions.

b) ‘Essaylink’ means the entity that provides independent research and writing services to Customers according to the defined terms laid out in this Agreement.

c) ‘Writer’ is the person, who has agreed to work with the Company on a freelance basis to provide research and writing services under the Company’s terms.

d) ‘Customer/client’ is the person who places an Order with the Company to obtain the Product according to his or her requirements and governed by the defined terms and conditions laid out in this Agreement.

e) ‘Order/project’ is an electronic request of a paid service from the Customer for a particular Product and/or service.

f) ‘Order Status’ defines order progress/paid on a particular stage.

g) ‘Product’ is a document in an electronic format that is the final result of Order completion.

h) ‘Product Revision’ is an edited version of the original Product initialized by Customer.

i) ‘Support Team or Support’ is the part of the Company’s organizational structure with the mission to help and coordinate the Order process.

j) ‘Quality Assurance Department’ signifies the part of the Company’s organizational structure with the mission to guard and evaluate the quality of Product and service provided.

1. 11. ‘Messaging System’ is an interactive feature that ensures communication between the Customer and Support/Writer.

2. Privacy Policy

a) Essaylink is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems provided by PayPal. It saves the Customer from the risk of having the credit card data disclosed. Essaylink, however, does not fully guarantee any disclosures of the credit card data that may occur beyond its control and/or without its fault.

b) Certain pages on the Company’s web site require the Customer to provide the Customer’s name, e-mail address, or phone number ie while the filling in the order-form. Essaylink does not use this information for any other purpose than verification and to contact the Customer with regards to the Order. All additional files provided by the Customer in order to pass the Verification Process are deleted from the Company’s database right after verification is completed.

c) Sharing of personal information between the Customer and the Writer is prohibited to keep the personal information of the Customer safe and confidential. The Customer is welcome to use the numerous interactive features created by the Company for that purpose and a qualified Support Team is available for the Customer 24/7.

d) Information provided by the Customer in Order description and in additional files needed for Order completion immediately becomes visible for the Writers once Order is paid. Essaylink is not responsible for the information voluntarily disclosed by the Customer when placing an Order and highly encourages the Customer to avoid including any personal or billing information (i. e. Customer’s phone number, email address etc.) as well as disclosing the Customer’s identity when communicating with the Writer through the Messaging System.

3. Nature of Product and Terms of Usage

a) Essaylink offers a service that locates suitably qualified experts for the provision of independent personalized research and writing services provided to the Customer as an interesting reference that is intended to aid the fruition of the Customer’s assignments or scholarly commitments. In this manner, it is comprehended that the Company does not make any guarantees regarding Customer’s grades as an outcome or consequence of submission of the Product to any academic institution. The purpose of this contract is strictly to provide the Customer with an original reference document or related services according to the Customer’s instructions. Everything provided by Essaylink is intended for research/reference purposes only. Essaylink is also not responsible for failure on the part of the Customer to learn the material covered by the Product or improper usage of research contained therein.

b) The Customer undertakes to check their university guidelines, regulations and to research if the research and writing services are not prohibited by law in their country/state before ordering and to fully satisfy themselves of their individual institute or universities rules, regulations and guidelines, or of their county/state law.

c) The Customer acknowledges that any decision to use the research and writing services is made on their own initiative and agrees that Essaylink, its employees and writers are in no way to be held liable for any decision to use its services that may be in contrary or in breach of the Customer’s institution or university rules, regulations or guidelines, or are prohibited by law in the Customer’s county/state. The Company is not responsible if the Customer:
1) indicated the wrong country/state;
2) intentionally indicated an incorrect information.

4. Order Process

Order instructions refer to concise directions a customer provides our writers to facilitate the completion of their order in a proper and clear manner.
a) To place an order for any of our services, you are obligated to complete and submit our standard online order form.
b) We expect that the order will specify in a clear manner: the scope of work, requirements you have regarding an original essay, paper, and/or other written material.
c) Our standard online registration form requires you to provide us with required information about your order (i.e., type of service, academic level, type of paper, subject/discipline, citation style among other instructions) and personal information (name, e-mail address, and payment information)
You can alter any of the information you provide us when ordering in your profile if you deem it necessary with the exception of your email address.

5. Delivery/Downloading Policy

a) The Company strives for the highest level of satisfaction available. However, the Company cannot and will not be held liable or responsible for any type of delivery issues resulting from problems such as spam filters, incorrect email, lack of internet access or general neglect, among others, which are beyond its control and/or without its fault. The Support Team is available 24 hours a day to assist the Customer with any delivery problems of the Order. The Company will do its best to meet the Customer’s academic writing needs by maintaining up-to-date software. However, it is the sole responsibility of the Customer to provide the correct contact information to the Company.

b) In case of timely delivery of the Product, the Company will not be responsible for failure of the Customer to download the Product. Please note that the Customer will still be billed for the service rendered and no refund is guaranteed at this point in order to pay the Writer for the work done.

6. Orders on Dispute
You can set orders on Dispute by writing a letter to our customer support team explaining the problem. If you wish to do so, here are a few points to keep in mind:
a) Provide insightful and elaborate reasons and examples to support your claim.
b) All orders on Dispute are reviewed individually with regards to all aspects on order and dispute. Consequently, refunds will be suggested independently from each other.
c) If you fail to supply the required information for the Dispute solution within 2 weeks, this will result in case closure and refund of this order will not be possible thereafter.
d) It may take up to 14 days for our customer support to resolve your dispute though most disputes will be resolved within 2-3 business days.

7. Termination

a) Essaylink reserves the right to cancel any paid Order at its own determination or decision in case there is lack of cooperation/communication from the Customer’s side that affects Order completion or a suspicion by the Company that the Customer is engaged in a fraudulent activity. The Company does not guarantee reimbursement in the circumstances described above. Each case is analyzed separately and final decision depends on the number of factors. Essaylink shall have sole discretion to take action based on the particular circumstances of each case.

8. Revision policy

Please check our revision policy here https://essaylink.net/free-and-unlimited-revisions-policy/

9. Originality guarantee.

a) The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. Essaylinkhas a zero tolerance policy for plagiarism. 9.2. The Client can add Plagiarism Report service to the Order for additional price. If ordered, Essaylink is to provide a copy of plagiarism report for the Product delivered. The Company is not obliged to provide a copy of plagiarism report for each Product Revision if such takes place.

10. Satisfaction Guarantee

a) The Product ordered is guaranteed to be done according to the Client’s instructions and delivered in a timely manner.

b) The Company does not and cannot guarantee that editing, proofreading, formatting services will be plagiarism free. Papers and other materials that are not written or made by the Company will not be scanned or reviewed for possible incidence of plagiarism. The Company shall not refund any amount in the event that a proofread/formatted paper or Product is considered to be plagiarized.

c) If the Customer needs to cancel an Order, it may be made at any time prior to the completion of the Order.

d) All refunds  should be communicated and expressed in writing by using the Order Messaging System or by e-mailing the Support Team. In the unlikely event that the Customer is not satisfied with the Product or receive the Product after the specified deadline, the Customer may request a partial or full refund. It is the sole discretion of Essaylink to approve or disapprove any request on an individual case to case basis.

e) In case of a refund request due to poor quality of the Product, the Customer must provide strong reasons, and examples to back up the claim for refund. Only after an extended list of violations is provided, will the request for refund be forwarded to the Quality Assurance Department for further investigation and refund request approval. Please note that Essaylink can also ask for additional materials or evidence to support the request. Quality Assurance Department reserves the right to decline refund inquiry if aforementioned information or documents are not provided when the request is made.

f) If the refund request is not received within seventy-two (72) hours after Order completion it is to be assumed that the Customer is satisfied with the Product and the Customer will not be eligible for any refunded amount.

g) In case a full refund is issued or Order becomes unpaid in circumstances where the service rendered has already been delivered, Essaylink retains full authorship for the Product completed and reserves the right to use, resell, distribute and share it to other third parties. The Customer is then not eligible to use the Product for whatever purpose.

h) The Company shall not be responsible for failure of the Customer to learn the material covered by the Product or for improper usage of research contained therein and no refund shall be made by the Essaylink in case the Customer receives a failing grade. For more details see section 2. 1.

 

11. Promotional Materials

a) The Company reserves the right to contact the Customers by email regarding new services, discounts, special offers and any other information that Essaylink may deem useful for the Customers.

b) The Customer consents to receive emails and other forms of electronic communications including but not limited to push notifications, SMS from the Company or any other third party which the Company may allow.

c) The Customer expressly waives any cause of action against the Company for receiving the emails and other forms of electronic communications from the Company for advertising and promotional or informative purposes.

12. Waiver of Breach

a) No waiver by the Essaylink of any breach of this Essaylink by the Customer shall be held to be a waiver of any other or subsequent breach. All remedies afforded in this Agreement shall be taken and construed as cumulative, that is, in addition to every other remedy provided herein or by law.

b) The failure of Essaylink to insist on a strict performance of any of the terms and conditions of this Agreement shall be deemed a waiver of the rights or remedies that Essaylink may have regarding that specific instance only, and shall not be deemed a waiver of any subsequent breach of default in any terms and conditions.

13. Amendments

a) Essaylink reserves the right to modify, amend, revise or otherwise change any and all provisions of this Agreement. The Customer expressly agrees to be bound by any subsequent modification, amendment, revision or changes as contemplated herein, by the continued rendition of services by the Company. It shall be the obligation of the Customer to review this Agreement for changes from time to time, since any changes are reflected in this section of the website.

14. Entire Contract

a) This Agreement contains the entire stipulations between the Customer and the Essaylink, and no statements, promises, or inducements made by either party or agent of either party that are inconsistent herein shall be valid or binding, unless expressly authorized under this Agreement. This Agreement may not be enlarged, modified, or altered except in writing signed by the parties and indorsed on this Agreement. This Agreement shall supersede all previous communications, representations, or agreements, either verbal or written, between the Customer and the Company.

15. Severability

a) It is understood and agreed by the Customer that if any part, term, or provision of this Agreement is held by the courts to be illegal or in conflict with any law of the state where made, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of the Customer shall be construed and enforced as if the Agreement did not contain the particular part, term, or provision held to be invalid.

16. Law Governing

a) It is mutually understood and agreed that this Agreement shall be governed by the laws of the place where the Company holds its principal place of business, both as to interpretation and performance, or in any other place at the determination of the Company.