Psychology Profession Consultation Class
Psychology Profession Consultation Class
Part 1:
Ethics Reading
READ NASP’S Ethical Standards (Find it in google)
1) Name and describe five areas of potential conflict of Interest for consultants.
2) Describe 7 broad areas of competence consultants should develop.
Part 2:
How do you suppose communication skills in school consultation would be similar to and/or different from day-to-day communication?
Check tips on how to do your Psychology Assignment.
Part 3:
ABC QUESTIONS: For this part, mark the right answer. Please organize the document in a clear way. I cannot fix the format for the last questions.
1) Communication has been defined in a variety of ways, all of which include
the message, the meaning, and a receiver
the sender, the message, and a receiver
the sender and a receiver
the sender, the meaning, a receiver
Psychology Profession Consultation Class
2) Effective communication includes any of the following
Attending, active listening, reframing, and empathy
Attending, active listening, reflective listening, and directing
Active listening, empathy, directing, and attending
All of the above
3) Attending skills are characterized by
eye contact
head nods
squinting or lifting of the eyebrows
All of the above
4) Roadblocks to active listening include
Ordering, commanding, directing
Advising, offering solutions, or suggestions
Name-calling, stereotyping, labeling
All of the above
5) The most important and delicate skill applied during consultation is
Active listening
Questioning
Sympathy
Examining existing data
6) Questions serve all of the following purposes EXCEPT
to gather information
to seek opinions
to detect attitudes
to gain influence
Psychology Profession Consultation Class
7) The following are potential barriers to effective communication EXCEPT
Advice and false reassurances
Misdirected questions and wandering interaction
Problem-solving
Interruptions and credibility gap
8) Consultation is essentially a problem-solving process that is dependent on _______________ and _________________.
Interpersonal skills and Questioning
Effective communication and interpersonal skills
Questioning and effective communication
Effective communication and active listening
9) A consultant can make a valuable contribution by being everything but:
pessimistic
optimistic
data-based
flexible
10) Competent consultants will try to strike a balance between __________ and ___________ power bases.
Informational and coercive
reward and coercive
referent and expert
empathetic and referent
Psychology Profession Consultation Class
11) When a consultee shows no interest in consultation and simply stonewalls the whole process, the consultant is experiencing this type of resistance:
“I did it, but it didn’t work”
“Yes, but…”
Direct block
None of the above
13) When a consultee refuses to try a new approach because his or her approach works “just fine,” the consultant is experiencing this cause of resistance:
Habit strength
Too much work
Philosophical belief conflicts
All of the above
14) Methods to overcome resistance include
Making the consultee feel comfortable and establishing a clear plan
Reducing the threat and amount of effort required by the consultee
Developing positive expectations and offering incentives
All of the above
15) Sources of resistance to effective collaboration with families include all of the following EXCEPT
Feelings of inadequacy
Previous bad experiences with schools
Limited interest in consultation
Limited knowledge about school policies
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