Program – Diploma in Business
Unit Name: Unit 18 Human Resource Management for Service Industries
Level: level 4
Task 1
1.1 Analyse the role and purpose of human resource management in a selected service industry
1.2 Justify a human resources plan based on an analysis of supply and demand for a selected service industry business
Task 2
2.1 Assess the current state of employment relations for the Hotel industry.
2.2 Discuss how employment law affects the management of human resources for the Hilton Hotel as selected service industry business.
Task 3
3.1 Discuss a job description and person specification for a hotel industry job
3.2 Compare the selection process of different service industries businesses
Task 4
4.1 you are required to assess the contribution of training and development activities to the effective operation of Hilton Hotel Stratford.
