Unit purpose and aim(s)

To be able to demonstrate understanding of the middle management role and be able to plan your own development.’
Learning outcomes

1 Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals

1.1 Describe the goals and objectives of your organisation
1.2 Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals

2. Understand how communication and interpersonal skills affect managerial performance in the workplace

2.1 Evaluate how interpersonal and communication skills affect managerial performance
2.2 Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills

3. Be able to assess personal

3.1 development opportunities to improve Assess own knowledge, skills and behaviour, and their effect on own managerial performance own managerial performance

3.2 Identify areas for personal development to improve own managerial performance

3.3 Produce a personal development plan to improve own managerial performance